You can join the Trapo Loyalty Program by signing up for a Trapo account on our website. Membership is free and unlocks exclusive rewards and benefits.

You earn points when you make purchases on our website. The number of points earned depends on the product and any ongoing promotions.

• Daily Member Price: Get 8% OFF on non-discounted items and services.
• Promo Period Savings: During promotional campaigns, the standard 8% OFF does not apply. Instead, members get an EXTRA 5% OFF on top of the promo price.

🔹 Note: Member price is only eligible for customers who log in before purchasing (when buying online).

You can choose to use your Loyalty Points in two ways:

1. As a cash rebate on your order during checkout.
2. For gift redemptions, where you can exchange points for exclusive products.

🔹 Note: You cannot stack Loyalty Points on top of any ongoing discounts, promotions, or vouchers. They also cannot be applied to already-discounted items.

Points can be redeemed for discounts on your purchases or for exclusive member-only rewards. Check your account for the latest redemption options.

Yes, loyalty points have an expiration date. Be sure to use them before they expire to enjoy the rewards.

No, Loyalty Points cannot be stacked with any ongoing discounts, promotions, or vouchers. They also cannot be applied to items that are already discounted.

Log in to your Trapo account and navigate to the Loyalty Program section to check your points balance and available rewards.

No, loyalty points are non-transferable and can only be used by the account holder.

No, loyalty points are only awarded for purchases made directly on our official website.

During checkout, you can choose to apply your available points as a discount on your purchase, or you can redeem them for selected gifts in the rewards section.

No, each user can only register one loyalty account using a single phone number.